Roush Performance Reviews

I ordered some parts expecting them to show up in time for a weekend project, but the shipping turned into a total headache. The delivery date kept changing, the tracking barely moved, and I remember checking it over and over with that sinking feeling because I knew my plans were falling apart. I tried reaching out for help, but didn’t really get much of an answer. It was just frustrating all around, especially when I actually needed the parts by a certain day. I don’t think I’ll be ordering from them again anytime soon.

I bought this Roush part thinking the install would be simple, but it ended up being way more frustrating than it should’ve been. The holes were just slightly off in a few spots, enough that I had to keep loosening things, shifting it around, and trying again just to get it sitting somewhat straight.

The instructions didn’t really clear much up either. For what this costs, I shouldn’t have to trim edges, bend tabs, and basically guess my way through the install. It finally went on, but it was a really annoying experience.

I ordered a part from Roush Performance expecting it to be a nice upgrade, but it was a letdown. The fitment wasn’t great, and the finish looked kind of cheap right out of the box. I had planned to install it over the weekend and take the car out, but instead I ended up wasting time trying to make it work and scrapping those plans. Performance didn’t feel much different either, so for the price, I really expected better quality. Not worth the money for me.

I spent some time browsing roushperformance.com, the pricing felt steep for what’s being offered. I understand performance parts aren’t cheap, but once you start adding everything up, it really feels like you’re paying a premium for the name more than the actual value. I’d like to see more transparency around what makes the cost worth it, because customers deserve a clearer explanation when prices are that high.

I did eventually get my question answered, but it took a few days and I had to check in again before hearing back. It wasn’t a bad experience overall, just kinda slower than I expected.

The parts themselves were fine and did the job, so I can’t complain there. The main issue was the return process, which felt slower than it should’ve been. The warranty info was available, but it wasn’t very clear at first, so I had to spend a little time figuring things out. Support did get back to me eventually and helped resolve it, which I appreciated. Overall, I’d say it was okay for the price, but the service side definitely needs some improvement.